Get Quote

Moving Broker vs Moving Company: What's the Difference?

Local Moving, Long Distance Moving, Commercial Moving, Residential Moving, | 20/12/2024 |

Who Are Moving Brokers?

A moving broker is an intermediary between the customer and the actual moving companies. They do not physically handle your items or perform the moving services themselves. Instead, their job is to connect customers with the right movers based on their needs. Brokers usually work with a network of companies, and they offer their services for a fee, typically charging a percentage of the total moving cost.

The broker’s primary responsibility is to coordinate the logistics of the move by providing a selection of professionals that may meet your specific requirements. They may assist with booking the move, but it’s important to understand that the actual transportation and handling of your goods will be done by a third-party moving company.

What Are Moving Companies?

Non broker moving companies are the businesses that handle the physical process of your move. They provide the labor, equipment, and vehicles to transport your belongings. Movers can either operate locally, handling short-distance moves within a city or state, or they can provide long-distance moving services.

Equipped with staff, trucks, and equipment, they manage the entire process from start to finish, including packing, loading, transporting, and unloading your belongings. Unlike brokers, they take full responsibility for the move and are directly accountable for any issues that arise.

TIP: With years of experience, Van Lines Move stands out as the best movers in the USA. Our team of professional movers ensures a smooth and stress-free experience for your moves. Count on us to handle your belongings with care, offering reliable, efficient, and affordable moving solutions.

Difference Between Brokers and Movers

Aspects	Moving Company	Moving Broker
Direct Control	The moving company takes full responsibility for the job. They manage the crew, the equipment, and the timeline of your move.	The broker doesn’t handle the move. They only connect you to the company that will perform the services.
Pricing	The price you receive from a moving company is usually the final price, though it might change if you have more belongings than initially expected.	Brokers typically provide an estimate based on the quotes they gather. However, the price can change when the moving company arrives, and additional fees might apply.
Service Control	The moving company provides more control over the quality and scope of services. You can directly communicate with them about special requests or concerns.	As a middleman, the broker doesn’t provide much in the way of service control. If issues arise during the move, it can be more difficult to resolve them through the broker.
Accountability	If something goes wrong, the moving company is directly responsible. You can contact them to resolve any issues related to the move.	Since the broker doesn’t provide the service, they aren’t directly responsible for any problems that occur. They only facilitate the connection between you and the moving company.

Let's get to know how to avoid hidden cost!

Which Option is Right for You?

Choosing between a moving broker and a moving company depends on your preferences, timeline, and level of control you want over the moving process.

Go with a moving company if:
- You prefer to have direct control over the move.
- You want more transparency and fewer surprises with pricing.
- You want to build a direct relationship with the company handling your move.
Go with a moving broker if:
- You need assistance finding a moving company quickly.
- You want to compare multiple moving options and prices in one place.
- You’re okay with having less control over the details of the move.