clark transfer & storage co

If you want your personal property smashed, broken, missing this company is the perfect choice. Our new couch's leg was broken off, dresser drawer smashed in, our $2000 paddle board was dropped from the top of the semi onto asphalt... when I confronted the employee he stated, "its no big deal that's a high value item, insurance will fix it". I had a $1500 professional Kimball office desk completely smashed and broken. Any extra pieces or parts the employees literally just tossed them into the SEMI instead of putting them in boxes and labeling them. I had to go out and pick up all the smaller little pieces/ furniture parts/ screws/ other odds and ends off the semi floor. Consequently I am missing all types of items ranging from Paddle Board fins to stereo equipment. Now lets talk about delivery... I'm not sure if this company hired a outside 3rd party or not. But I know they paid the workers cash at the end of the day so you know that was properly taxed, all insurance requirements were met and the employees were properly vetted. FUN NOTE... The driver showed up with some random woman who was not affiliated with the company. She was not an employee and had no business being at my house. However, she disappeared into the house for about 1/2 hr I was told to use the restroom while the the truck was being unloaded. I'm not aware of anything in the restroom that takes 1/2 hr. When I asked the driver who she was i.e. wife, girlfriend ect.. he stated it wasn't his wife or girlfriend. I dropped the conversation at that point and I still have no clue who this random woman was that was brought to my house and went in my house un-escorted, un-invited. The off load was supposed to start at 0800. The workers showed up at 1230. Not bad only 4 1/2 hrs late. Well now its hot out. We have nice leather furniture. The workers asked me to supply them with beverages to drink which I thought was very presumptuous. We had water in the house but apparently that wasn't good enough. But worse then that.... The workers were completely coated in sweat as you would expect on a 90+ degree day. I went in the house and found them sitting in our leather furniture completely soaked in sweat. They got up and there was literally pools of body fluids on the furniture. ABSOLUTELY DISGUSTING! Random strangers bodily fluids on my furniture.... So the office was upstairs...we have books and and other office related stuff that needed to be hauled upstairs. So the workers tried their best to hide anything heavy in other locations in the house so they didn't have to haul anything upstairs. They would leave boxes in the garage with the label facing the wall or other locations using the same tactic. Consequently the workers hid boxes, and intentionally put items in locations they were not supposed to be simply because they didn't want to haul them up the stairs. So once the movers left I realized that literally nothing that was heavy was in the location it was supposed to be in. Around 6:30 at night the last box was unloaded from the Semi. The driver then told me that I had to sign the paperwork stating that the driver and crew fully un-packed me and hauled off the boxes. I initially refused to sign the paperwork saying this as it was not true. Nothing was un-packed, nothing was put back together. The beds were in pieces and yet the driver was telling me that I had to sign a paper saying that they had done all this work they clearly did not do. I argued with the driver that it was a lie and they infact had not done any of the before mentioned work. He then stated that he wasn't going to get paid if I didn't and it would be all my fault and he needs to make a living as well ect ect ect... so under duress I signed the papers. End result..... Now I am getting to deal with the insurance companies to "fix"/Replace all of the missing and broken items. This can take upwards of 60 days. So I have a pile of broken furniture and miscellaneous items preventing me from using my garage. Horrible move, horrible experience, I would not recommend this company.

AWESOME is all I can say!! Will defintely use again!! Squeezed my move in last minute. Zach and his crew were the best!!!

Clark packed up our large household during the pandemic (October '20), then stored our property for the last 2+ years, while we searched for a new home. They just delivered our household goods after all of that time, and everything was in excellent shape. We are really pleased with the service we received from Clark during some challenging and unusual circumstances, and we would recommend them to our friends and family.

This was one of the best companies who have packed us up and moved us (we've moved many times over the past 15 years). Everyone communicated well, was professional, friendly, respectful, punctual, and responsive to any needs or requests. We highly recommend Clark Transfer and Storage.

Best moving experience I've had, and I've PCS'd 9 times. Only issue I had was the packers didn't use wardrobe boxes and my suits were all wrinkled. I didn't file a complaint or anything, but somehow the owners heard about the issue and called me directly and will cover the dry-cleaning expense. Leading up to the pack-out and move, they called and confirmed the timeline and stuck to it throughout the move. They struck me as true professionals. I would 100% recommend to my friends.