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commack auto transport inc

Google Reviews: 3/5

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icon_mdetailMap 4035 E Jericho Tpke, East Northport, NY 11731, United States
icon_mdetailNationwide DOT No.: 1121793

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Blogs

3
Average Rating
50%
0%
0%
0%
50%
Commack Towing was sent to me via AAA and I couldn’t be happier. From the moment Mike called to confirm details and location to his arrival, I was made to feel calm and heard. He was quick to arrive and extremely professional. He even discovered that I had two flat tires not just one and wanted to ensure and explain the situation before towing my vehicle. Never once did I feel spoken down to, which is a common occurrence with this industry and woman. He was extremely helpful and I will definitely recommend them in the future.
LR
Lisette Robustelli
5/5 | 5 months ago
I was involved in an accident situation which got progressively worse as the day went on. I couldn't have made it through without the help of Commack Towing. Thier professionalism and dedication to helping thier customers is truly a marvel!! If you ever need a tow or work on a vehicle, call this company!!! You will not be disappointed.
JR
John Russo
5/5 | 8 months ago
I am utterly disappointed with the abysmal service and unprofessional behavior received by the woman at Commack Towing. After a recent car accident, the experience we had with this company only added insult to injury. Firstly, their pricing was outrageously high, which felt like taking advantage of a vulnerable situation. Shamelessly they overcharged us, already dealing with the stress and financial burden of the accident. This kind of exploitative behavior is not only unethical but also demonstrates a complete lack of empathy and consideration for customers. In an attempt to inquire about this issue and request a printed, formal invoice (rather than a carbonless form) I reached out to their representative. From the start, the woman who answered response was rude and hostile to say the least. Instead of addressing my concerns professionally, or at least attempting to educate, they responded in a nasty and disrespectful manner, as if to belittle and disregard my concerns as a customer. They are in serious need of personnel with enhanced customer service skills. I am not saying that the customer is always right, however customers must be met with dignity and respect which was lacking here from the start. We expected to be treated with respect and courtesy, especially during a difficult time. Unfortunately, their representative's behavior only exacerbated our frustration and left us feeling even more distressed. Think twice before considering them.
KD
Kyle Davis
1/5 | a year ago
She damaged my car, while there was an electrical fault, she damaged the bumper of my car and there is a leak on the bottom side, she is a very bad worker.
BK
Burak Kalebaş
1/5 | 2 months ago

FAQs

  • Is it necessary to tip the Commack Auto Transport Inc?

    Ans: Tipping is optional. It depends on how you feel about the move, whether Commack Auto Transport Inc handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • Can the Commack Auto Transport Inc disassemble and reassemble furniture?

    Ans: Commack Auto Transport Inc can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Commack Auto Transport Inc will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How does the Commack Auto Transport Inc handle heavy and bulky furniture?

    Ans: Commack Auto Transport Inc carry moving and packing equipment to move complex shapes, and heavy items.

  • How are fragile items handled by Commack Auto Transport Inc?

    Ans: Commack Auto Transport Inc uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

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