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empire storage & van corp

Google Reviews: 4.1/5

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icon_mdetailMap 130 S Military Hwy, Norfolk, VA 23502, United States
icon_mdetailNationwide DOT No.: 120191

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Blogs

4.1
Average Rating
40%
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60%
‼️BEWARE ‼️ DONT COME HERE! My mother and I have a storage unit. There’s a man that works there, I’m not sure if he’s the manager or just front desk. He is SUPER rude to my mom. and he speaks to other costumers rudely as well! He try’s to auction off your stuff before the 30 day grace period. He threatens to auction off your stuff early to scary you into paying. I don’t recommend. He’s such a scam!
AC
Ashley C
1/5 | 3 months ago
A van was parked in a disabled parking spot. When I went to complain, the representatives made excuses for it. I went to take a picture of it, & one of the reps backed the truck out threatening to hit me. DON'T rent here!
KK
Karla Kvam
1/5 | 5 months ago
I have been with Empire Mini Storage for over 12 years. They have a great group of people working there. Dennis made my transition from one unit to the next very easy. They are always friendly and the complex is always very clean. I would highly recommend them!
DT
D Taylor
5/5 | 11 months ago
Had an experience very similar to the other one star reviews below. Would not recommend renting a uhaul from them, go to an actual uhaul facility. Can’t comment as to their storage services.
DS
Dominic Supple
1/5 | 11 months ago
Dennis is the most wonderful human! So incredibly kind and helpful. Took extra time to make sure I was clear on everything and helped me pick out the best available storage space to take into account physical limitations I have because of injuries. I have had some really big challenges band setbacks in my life that has made every dollar I spend really valuable .. it is so wonderful to be treated like a human being who matters and not just a dollar sign. For as long as Dennis is here, then this is beyond worth every penny
JH
Julia Hill
5/5 | 2 years ago

FAQs

  • What services does Empire Storage & Van Corp offer?

    Ans: Empire Storage & Van Corp offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • How does a Empire Storage & Van Corp handle moves during bad weather?

    Ans: Empire Storage & Van Corp take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Empire Storage & Van Corp will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Empire Storage & Van Corp are easily available and moves are less expensive.

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