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esquire moving inc

Google Reviews: 4.8/5

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icon_mdetailMap 25 Summer Ave, Waltham, MA 2452, United States
icon_mdetailNationwide DOT No.: 2820253

NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

4.8
Average Rating
80%
0%
0%
0%
20%
We had a wonderful experience. Every step of the process, from the first phone conversation to the final item placed in our new home, was handled professionally and with care. They loaded and unloaded our precious belongings with efficiency and care. They also made sure that nothing was damaged by taking extra precautions to safeguard the new and old homes. When it comes to moving services, Esquire Moving is the definition of excellence.
WM
William Morris
5/5 | in the last week
I had a great experience with Esquire Moving. The two men were friendly, efficient, and were able to answer all my questions. I have moved quite a few times and have had some bad experiences with different companies, but going forward I will always hire Esquire Moving! They moved my 1-bedroom apartment so quickly, and were very gentle with my furniture and all my boxes. Can't recommend them enough!
LC
Laura Cianciolo
5/5 | a month ago
The moving experience that Esquire Moving offered was excellent. The coordination was perfect, and the execution was much better. Every member of the team handled our possessions with the highest care and expertise. Esquire Moving has set a high standard for moving services.
LB
Lawrence Bragg
5/5 | in the last week
I can't recommend avoiding this company enough if you care about your personal property!!! I moved back in February of this year and hired Esquire to assist with the move. I had posted a review after my poor moving experience (see original review below), but agreed to remove it when the company asked that I take it down while they work with me to resolve the issue. I did not feel comfortable pulling down my review until the process was complete and things were made right by Esquire, but I did so under the impression that they would take care of me like they said. Unfortunately that is not what happened. When I posted my original review, it was because no one from the company would get back to me about reimbursement for damages caused to my property by their movers. Almost immediately after my review was posted, a woman from Esquire named Sandra reached out to me and told me they would take care of me and make things right. The first call was extremely pleasant and I felt that I was in good hands with Sandra. Sandra seemed to be very understanding of my situation and told me to take my time to unpack and make sure there was no additional damages to report before we moved the process along. A couple weeks later, Sandra called me and was extremely rude, which was very different from my previous experiences with her. It was like dealing with a completely different person. After we got off the phone I was confused about that interaction. Not even a couple minutes after hanging up, Sandra called me back and was pleasant again. She apologized and said she had dialed the wrong customer with the same name. She then told me I was one of Esquires "special customers" and for me to take my time sorting through things to confirm there were no additional damages to report. Very odd interaction and concerning how rude she was to me on the first call that day when she thought she was talking to someone else. This was eye opening knowing how bad they could treat their customers. Sandra offered to send Esquire's handyman to my house to look at the floors to do repairs, but she also said I could bring in my own person if I felt more comfortable doing so. I didn't feel good about her handyman, so I brought the company back that originally refinished my floors before my move. They inspected the damages to the wood floors throughout my house and said the only way to fix them right would be to refinish them again completely. This was quoted at $2100. That does not include the cost of my other property that was destroyed by the movers. I provided the quote to Sandra and she immediately got nasty with me again and told me there was no way they were going to pay for that. I have several scratches on my wood floors throughout my house because the movers were careless and slid boxes and furniture around. My wife and I witnessed it multiple times throughout the moving day, which is actually how we discovered the first couple scratches while the movers were still here. Sandra became increasingly hostile and unprofessional, which eventually led to someone else reaching out to me and "handling" the situation. They asked that I allow them to send out their handy man just so he could assess the damage to the floors and provide another quote to compare. After my experience with this company, I did not want anyone from Esquire in my house, let alone do work on my property. Even though I was not comfortable with it, I agreed to their request and had their handyman over to take a look. The handyman acknowledged the damages and agreed it was caused by the movers. After time went on with no word from Esquire, I decided to follow up to see what was going on. I received a reply that their movers did not (and could not have) damaged my floors because they wouldn't slide anything around. As I mentioned previously, my wife and I saw them doing this dozens of times through the moving day. They proceeded to tell me that it was actually my wife and I that scratched the floors by sliding boxes on them. We did not do that. (Full review continued in pictures)
M
Michael
1/5 | 3 weeks ago
Esquire just finished my move from MA to Maine, 5/23/24! Extremely professional team of 2, friendly and quick moving. Packed everything with Care like it was their own belongings. I would use over and over again for moves in the future. Irvin B. and the other gentleman helping me move took care of everything and I had no worries. Couldn’t be happier with the service and making my move easy! Give them a try, you will not be disappointed.
LL
Leianne Lessard
5/5 | 4 months ago

FAQs

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • Are there any items that the Esquire Moving Inc will not move?

    Ans: There are many items that Esquire Moving Inc will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Esquire Moving Inc is not authorized to move.

  • Is it necessary to tip the Esquire Moving Inc?

    Ans: Tipping is optional. It depends on how you feel about the move, whether Esquire Moving Inc handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Esquire Moving Inc are easily available and moves are less expensive.

  • Can I make changes to my move date with Esquire Moving Inc?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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