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flat rate moving & storage maryland llc

Google Reviews: 4.2/5

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icon_mdetailMap 279 Derwood Circle, Rockville, MD 20850, United States
icon_mdetailNationwide DOT No.: 1206503

NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

4.2
Average Rating
80%
0%
0%
0%
20%
We used flatrate to move to a new apartment last month. The mover were awesome. Not a scratch on any of our furniture. Mike did a great job setting the whole move up and it went super smoothly. The communication was great and we knew exactly where everything was during the move.
BN
BONLAKE NIG. LTD
5/5 | a year ago
We hope we can save others from having the nightmare experience we had with Flatrate. Ours was a three step move. Out of one house, into their storage facility and then to Colorado. We have paid this company almost 30k. When the truck arrived in Colorado we were told they couldn’t fit all of our things on the truck so it was left behind in Maryland. We never received any warning in advance. So needless to say we were missing bed frames, bolts for bed frames we had were missing not to mention the extensive damage to our furniture. We were lied to about the storage facility. It was not climate controlled. Boxes were crushed as if exposed to water. Liquid damage to wood. We asked when they would be delivering the rest of our furniture. At first we were told within a week. Never happened. Almost a month later we received the rest. Legs for our dining room sideboard are missing, multiple glass tops for tables and glass shelving are missing as well. We haven’t started the claim process yet but based on what we have read on BBB not hopeful. When you hire a moving company you place your trust in them to take care of your belongings. Sure things happen and we fully expected a scratch here or there but not the damage we incurred. We paid in full upfront as required by the company for a service that was was substandard. They let us down. Thankful we have good pictures of the furniture prior to moving to prove the good quality and condition. We are prepared to take legal action against this company. No one should go through this. Moving is stressful enough....this was a nightmare. UPDATE.......Received a response from the owner saying that we where compensated for the fact we didn't receive our belongings at the same time. We have not received any compensation just a run around. It was also indicated that they worked with our schedule for the second delivery and they did not. It came 2 weeks after they agreed to have it delivered.
RW
Rosalind Wright
1/5 | 5 years ago
Flat Rate Movers provided me with exceptional service, they cared for my belongings as if were theirs, everything was maticulously and methodically packed in a way that nothing was damaged. They are very professional and experienced movers, I highly recommend them! Thank you!
MZ
Mazal Zuares
5/5 | 7 years ago
The movers were amazing, They wrapped up all the furniture and the pricing was better than any of the others mover. We looked it
JW
John Wachira
5/5 | a year ago
Helped me out long distance move, very professional.
LD
Liz DCtech
5/5 | a year ago

FAQs

  • Who will bring the packing supplies?

    Ans: Flat Rate Moving & Storage Maryland Llc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Flat Rate Moving & Storage Maryland Llc will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How does the Flat Rate Moving & Storage Maryland Llc ensure the security of my belongings during the move?

    Ans: Flat Rate Moving & Storage Maryland Llc ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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