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locke relocations llc

Google Reviews: 3/5

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icon_mdetailMap 1604 Wickham Ave, Newport News, VA 23607, United States
icon_mdetailNationwide DOT No.: 2799903

NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

3
Average Rating
20%
0%
0%
20%
60%
I have used GGM for well over 12 years now, and they once were hands-down my favorite/preferred company who had always been more or less reliable and flexible. Something has changed over the years, and I am so sad to say I was deeply disappointed by my recent experience. There was quite a bit of back-and-forth regarding the booking for a room-to-room move of my concert harpsichord. The company was difficult to confirm things with, and even though they finally offered a 1-4pm window, the crew was exceptionally tardy and didn’t contact us until 6:27 PM. I informed them prior to booking that I had an absolute latest cutoff time and they did not honor this. By the time anyone called with an update, I was leading a rehearsal and unable to talk with them. My husband met them (because they just assumed to come over anyway) and they completed the job carelessly, leaving the very obvious casters in the first room and just placing the instrument without casters under the wheels in the adjacent room. (So now, I have to figure out how to lift the instrument and place the casters underneath to protect the floor… VERY annoying given the exorbitant cost for this job.) While normally I have found the occasional inconveniences tolerable—because I know when I hire them, my instruments will be in trustworthy and incredibly careful/skilled hands—I will think twice before hiring them again. The single object being moved from one room to the next room cost me $325. No acknowledgement or apology given for the unacceptable lateness and I was not there to oversee the job. I realize the crew had had a long and probably stressful day because of the job they had before mine, but that’s really no excuse for the level of unprofessionalism and lack of timely communication.
RC
Ray Capiral
2/5 | a month ago
The worst moving company, they charge more than you expected and they don't respect the quotation that you have at the beginning, all the furniture came broken some boxes open and damaged, some stuff missing(luggage......),tv broken..... a lot of stuff damaged, delay of the delivery ....and I did not mention all the bad experiences that I had with this company. All I can say run from this company, I'm so upset and feel scammed.
HO
Hafida Oudin
1/5 | 2 months ago
DO NOT choose them!!! DO NOT choose them!!! I have the same bad experience as others. 1. They didn't wrap the piano at all. Damaged the piano! 2. While we were trying to figure out the problem and they threatened me: If you don't pay full, we will push the piano away from your house and see you in the court! 3. I said you can't move it without my permission. They didnt care my safety and move it from me so roughly when my hands still on the piano. 4. They didn't let me to take photos of the damages area. Finally I caught them and stopped them while the piano was on the slope leading into the truck. The leader, (he was the worst guy, he didn't tell the name) who was holding the piano on the bottom, let the piano go. The worse was that he told other two guys to let the piano go, too! He was trying to take the advantage of slope and hoping the piano can slide down on me!!! he was trying to hurt me!! So scary! Where is your humanity ?! 5. They think I don't understand Spanish, so you spoke bad about me in Spanish!! My husband worried about my safety and called the cops. We reported them! If you deliver the things well, of course we pay you full. But if you damage our things, you need to pay to fix it as well, right? You can't just dump the things and then leave!! God sees everything bad you guys have done!! This people gonna get all the bad luck from the bad things they have done!
SS
Sarah S
1/5 | 3 months ago
Exceptional Moving Experience with Golden Gate Moving Company. I recently had the pleasure of using Golden Gate Moving Company for my relocation from California to Texas and I couldn't be more impressed with their service. The team at Golden Gate Moving Company, starting with the sales agent Gabby, and the moving crew, Saeed Omar and Emiliano were exceptionally professional and provided outstanding service. Throughout the move, the company maintained clear and consistent communication. I was informed of every step, which greatly reduced my stress and made the process seamless. Given the high level of service provided, I found Golden Gate Moving Company to be an excellent value. They offered competitive rates without compromising on quality. I highly recommend them to anyone in need of reliable and top-notch moving services.
SS
Sissy Shephard
5/5 | 3 months ago
I have no clue how this joke of a company got my phone number, but after days of harassment via phone and texts, I had to get rude and he had the audacity to hang up on me. I wouldn't use them if they were the last moving company and I was in fact moving across country. Shady af
KD
Kathie Dyer
1/5 | 2 weeks ago

FAQs

  • Who will bring the packing supplies?

    Ans: Locke Relocations Llc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Locke Relocations Llc will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Locke Relocations Llc are easily available and moves are less expensive.

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