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pacific northwest moving & storage company inc

Google Reviews: 4.8/5

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iconBox pacific northwest moving & storage company inc Information

icon_mdetailMap 3055 N W Yeon Ave, Portland, OR 97210, United States
icon_mdetailNationwide DOT No.: 1031849

NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

4.8
Average Rating
80%
0%
0%
0%
20%
DO NOT USE THIS MOVING COMPANY! They sent 2 of the slowest movers I've ever seen. They moved a 1 bd apt in 8 HOURS. That's insane! They will milk the clock so they can charge you more. I literally had to tell the guys to go faster and they just ignored me. In one hour, to a 2nd floor apt where the walk was less than 100 ft from the truck to the door, they moved in 1 chair, 1 small standing desk and 5 boxes. You can't tell me they weren't milking the clock to get more $! Pictures will show you how terrible of a job they did. They didn't wrap our mattress enough so it was soaked from sitting in the rain for who knows how long. Fragile boxes were just thrown places and stacked with heavy boxes on top of them. My TV was completely exposed on the back and not wrapped properly. At one point, I had to ask where the 2nd guy was bc I hadn't seen him in an hour. The 2nd part of this (and perhaps the worst part of it) is the owner, Dmitriy Satir. I called the office (which is closed on the weekends by the way - no one on call - no supervisor to reach DURING my move which is not professional or industry standard) and left multiple voicemails and sent more than one email with pictures to their generic email address. No personal email or phone number to contact them directly. They wouldn't want you to be able to do that! My move was on a Saturday so when Monday afternoon rolls around and I still hadn't heard a single word from them, I decided to call again. I finally get an answer after trying 3-5 times and Lisa, the front desk lady, proceeded to tell me that they had, in fact, discussed my situation in their morning meeting and that Dmitriy would get back to me this afternoon with an email. AN EMAIL?! After your employees destroyed my things and charged me $1400 for a 1bd move that didn't even include packing, unpacking, or setting anything up. Short of one TV that needed to be dismounted, they literally just loaded and unloaded. 8 hours. I worked in the moving industry for 3 years and this move should've taken 6 hours tops. But they were slow and didn't care. So imagine the level of anger I achieved when I learned the "owner" was too scared to handle his business and hid behind his email address. If you weren't in the wrong, why ignore me for so long and not call me? He never actually picked up the phone and talked to me but then he offered me $100 to cover the cost of my destroyed mattress. He hides behind his "customer service" email bc he's too concerned about making videos and podcasts about an industry he clearly knows nothing about. So of course I was furious for being treated this way and was very vocal about it bc they literally told me they ignored me and then tried to gaslight me into thinking I'm the crazy, irrational one when it's my things that I'm paying $1400 for HIS employees to destroy. Anyone would be mad if there was no ownership of the mistake and then was deliberately ignored for days. Had I not reached out, they would've avoided me forever. Try avoiding this guys!! 5 star reviews are bought by owner and are fake!!!!!!!!!! Why do you need to give a discount in exchange for a 5 star review if your service isn't terrible!!
MM
Melissa Morales
1/5 | a week ago
PNW Moving and Delivery went above and beyond during a challenging time for our family. With little time to plan due to a medical emergency, their team took charge of the coordination, packing, and moving with professionalism and precision. Handling 5 moves to 3 locations, they exceeded our expectations. PNW not only made the process smooth but also proved to be a wise and worthwhile investment. A huge thank you to Paul and the entire PNW crew for their exceptional and friendly approach, making our move stress-free. I cannot recommend their services enough!
AN
Arthur Nelson
5/5 | 10 months ago
Dmitriy and his coworker did an incredible job. They safely, speedily, and efficiently moved several heavy items for me and the price was VERY reasonable. I highly recommend this team. Shout-out to Lisa, who I spoke to on the phone, who basically walked me through every step and was great at communication and keeping me informed. Everyone I interacted with was very professional, so thanks a ton to the people at PNW movers, y'all were the least stressful part of my move.
AK
A K
5/5 | 5 months ago
I contacted PNW Moving and Delivery last minute to help move quite a few desktop computers and monitors. They were able to schedule me in quickly same day. The team that showed up was right on time and followed my instructions and guidance. I will definitely use them when I need to move again.
VS
Vadim S
5/5 | 11 months ago
Ryan, Vlad, Ymani were awesome! It’s always nerve wrecking when trying to find high quality movers, and PNW Movers exceeded my expectations. They made the whole process from coming out to quote, to turnover day seamless. Ryan, Vlad, Ymani were professional, funny, and easy to work with. We have another small move coming up and I’ll definitely be working with them again. Thanks, guys!
CC
Christa Call
5/5 | 9 months ago

FAQs

  • What services does Pacific Northwest Moving & Storage Company Inc offer?

    Ans: Pacific Northwest Moving & Storage Company Inc offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • How does a Pacific Northwest Moving & Storage Company Inc handle moves during bad weather?

    Ans: Pacific Northwest Moving & Storage Company Inc take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • What areas does Pacific Northwest Moving & Storage Company Inc serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

  • Can I make changes to my move date with Pacific Northwest Moving & Storage Company Inc?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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