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u-haul moving storage of somerville

Google Reviews: 3.4/5

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icon_mdetailMap 151 Linwood St, Somerville, MA 2143, United States

NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

3.4
Average Rating
40%
20%
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20%
20%
Huge shout-out to the customer service folks at this location for their awesome help. When a previous u-haul reservation fell through at the last minute, they were able to get me the truck I needed, right then and there, with no hassle. They were kind, professional, and efficient. Moving season in Somerville is madness, and they made my experience as smooth as it could be with the resources they had. Those legends are in the thick of it right now and came through for me when I needed help. Highly recommend!
BB
Barbara Burrow
5/5 | a month ago
I called at 7 PM to reserve a cargo van for 11pm. I followed the prompts on the app and confirmed my 11pm pickup. Once I arrived and filled out the verification on the app it said I can pick up my van at 2am. I called customer service. They fixed the reservation. Then the key code (202) for box number 2 did not work. I spent over 30 mins on the phone until they gave me the code to box number 3 which was for a box truck. They said the upgrade was free and they also said they provided me a partial credit back on my card for $50. While it was an annoying process, u-haul made good in fixing the problem. Assuming I see the credit hit my card in a few days.
TL
Trevor Lucas
4/5 | 3 weeks ago
Rented a van and receptionist told me to park on the street. Asked if it’s fine to park there she assured me that’s the only parking they have and I won’t get a ticket, came back to a $50 ticket.
kf
kevin flynn
1/5 | a month ago
The agent was talking on his personal phone and I had to wait several minutes till he finished talking before I was helped. The trailer was not swept out when it was given to me.
S-
Sam -
2/5 | a month ago
I called with questions several times and this location was exceptionally helpful and friendly. We were very impressed!! They helped our move run VERY smoothly and are grateful for that!
RG
Rachel Gallegos
5/5 | 5 months ago

FAQs

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Is it necessary to tip the U-haul Moving Storage Of Somerville?

    Ans: Tipping is optional. It depends on how you feel about the move, whether U-haul Moving Storage Of Somerville handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. U-haul Moving Storage Of Somerville will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • What days are U-haul Moving Storage Of Somerville open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • How does the U-haul Moving Storage Of Somerville ensure the security of my belongings during the move?

    Ans: U-haul Moving Storage Of Somerville ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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