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united van lines agent

Google Reviews: 4.3/5

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icon_mdetailMap 119 Indian Trail, Hopkinsville, KY 42240, United States

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Blogs

4.3
Average Rating
60%
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20%
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20%
Chipman Relocation & Logistics went above and beyond to ensure we had a safe, stress-free move. Every member of the team was kind, communicative and thorough. Jennifer specifically went above and beyond. We appreciated how responsive, proactive, and flexible she was during our move to ensure we understood the full process. No matter what - moving is stressful - which is why I recommend Chipman to anyone looking for their items to safely make it to their next home. Chipman is truly a diamond in the rough and I would use them again.
AW
Audrey W.
5/5 | a year ago
Chipman really saved us and was a wonderful moving partner. When alternative move plans got a little more unreliable closer to the date, we reached out to Chipman and they got back to us immediately. It was so easy to coordinate with their whole team. They provided direct points of contact for us to work with and reassured us every step of the way. Moving is already such a stressful life event but I can safely say that our move would have never gone as smooth as it had without the help of Chipman. We would definitely love to use their services again in the future!
KC
Kelsey Cordutsky
5/5 | a year ago
Goods were delivered on time and most of it was undamaged, but there was more breakage than I expected. This may be normal for a move by semi truck. The driver's first priority was packing the truck as tightly as possible, his second priority was minimizing the loading and unloading work, and his last priority was protecting the goods. Among my household goods were 30 plastic totes. I told the driver they could not be stacked more than 3 high without crushing the ones on the bottom when the truck goes over a bump, and he told me he would have to stack them to the ceiling of the 9 foot trailer. He did, and 8 of them did break. One broke so badly he didn't even return the pieces; I know that only because I asked him about the strange cardboard box with which he had replaced it. I suggested he secure some of the totes in the racks that he was also moving, but he chose not to. Even the standard cardboard moving boxes at the bottom of the load got crushed, and apparently caused some items to fall on top of other ones and damage them. Had the estimator told me my goods could not be moved safely in a semi, I would have chosen another mode of transportation. I assumed they had some system for loading household goods other than just piling them 9 feet high. The value of the breakage was less than $300 (cheaper than the insurance would have been), so by that measure it wasn't that big a deal.
BH
Bryan Henderson
3/5 | a year ago
We had an excellent experience during our move from state to state! From start to finish, the entire team was professional, courteous, on-time, reliable, and nothing was damaged during our move. The expectations set were made and surpassed. If you're in the market to move, I would recommend them.
ND
Nick Dugger
5/5 | a year ago
On Thursday September 5th (last week) at 6pm-6:10pm, I was driving a motor coach with passengers. I was getting on to 880 North from the Stevenson Entrance in Fremont CA, and the green light signaled me to go. One of these United Van Lines drivers, decided to stay in that far right lane going above the speed limit with no concern as I had to use the shoulder to keep moving. It was obvious he had no concern for my party and himself and continued to be reckless in the far right lane. Usually Commercial drivers use the second from the far right in cities unless they are getting off the freeway. He kept going exit after exit with his angry face as I went by in the commuter lane as if he continued to not care. I tried to call the company but they never returned my call. I made sure the company I am close with that used their services more than once made it their last time after telling them how this character drove.
DM
Dan M.
1/5 | 5 years ago

FAQs

  • Who will bring the packing supplies?

    Ans: United Van Lines Agent will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Can the United Van Lines Agent disassemble and reassemble furniture?

    Ans: United Van Lines Agent can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. United Van Lines Agent will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the United Van Lines Agent are easily available and moves are less expensive.

  • How are fragile items handled by United Van Lines Agent?

    Ans: United Van Lines Agent uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

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